Automation
Alt+Shift Eliminates 95% of Invoice Errors with Swiper
95%
Fewer invoice errors
3x
Faster payment collection cycle
THE COMPANY
A distribution business running on recurring invoices
Alt+Shift distributes fresh and packaged goods to grocery and food-service customers across the Midwest, issuing thousands of recurring invoices a month across contract terms that vary customer by customer.
THE CHALLENGE
Manual invoicing that couldn’t keep pace with volume
Recurring invoice generation, overdue-payment follow-up, and matching incoming payments to open invoices were all handled by hand, and small manual errors in recurring invoices compounded every billing cycle.
We were catching the same invoicing mistakes every month because nothing was actually checking the work, just people, going faster and faster.
Priya Raman, Director of Billing Operations
THE SOLUTION
Automating the repetitive path, keeping a person on the exceptions
Swiper automatically generates recurring invoices, follows up on overdue accounts, and matches incoming payments against open balances. Disputed charges, custom contract terms, and high-value accounts are automatically flagged and routed to a real person instead of being silently processed.
Alt+Shift rolled the automation out to its highest-volume customer segment first, then extended it across the full customer base within six weeks.
THE RESULTS
Errors down, collections faster
Invoice errors dropped by 95%, and the average time to collect on an invoice fell to a third of what it was before, without adding headcount to the billing team.
We automated the busywork, not the judgment calls. Standard invoices go out and get chased on their own, and anything unusual still lands on a real desk.
Priya Raman
Director of Billing Operations, Alt+Shift
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1 All figures, revenue examples, forecast ranges, profitability scenarios, valuation assumptions, return illustrations, and growth projections presented in this material are purely hypothetical and included solely for demonstration, mockup, interface preview, sales presentation, or conceptual explanation purposes.
2 Nothing contained in this demo, including any references to pricing, margins, cash flow, return on investment, payback periods, cost savings, tax treatment, strategic outcomes, or capital allocation, should be construed as financial, investment, legal, tax, accounting, or regulatory advice, and no person should make business, investment, or operational decisions based on this content without first consulting appropriately qualified professional advisers who can evaluate their specific facts, jurisdiction, obligations, and risk profile.
3 Any formulas, benchmarks, conversion rates, revenue multipliers, churn estimates, customer lifetime value calculations, discount rates, market sizing assumptions, or scenario models used in this presentation are simplified, selectively framed, and dependent on inputs that may be incomplete.